Pay in advance the total price of the treatment (s).
Come to the appointment 10 minutes in advance.
Bring a swimsuit, a toilet bag and clean flip flops to enjoy any hammam treatment.
Add a kessa mitt to any hammam treatment including exfoliation.
In the event of not being able to come to the appointment, contact the reception of the SPA at least 48 hours in advance. Otherwise, only the 50% of the paid treatment will be returned (in the case of requesting a refund).
The online bought treatments have a validity of 6 months from the date of purchase. Please call to the reception of the Spa within this period to get an appointment.
The online bought gift cards have a validity of 6 months from the date of purchase. Once the client received the gift, please call the reception of the Spa within the period of the gift card to get an appointment.